All operators have agreed and now have a mechanism to provide emergency credit and extra talk time for prepaid customers who may face difficulty purchasing top-ups due to curfew, the Telecommunications Regulatory Commission of Sri Lanka says.
In a Tweet, the TRCSL urges consumers to reach to respective operators for more info.
TRCSL
@TRCSL
Based on TRCSL guidance all operators have agreed and now have a mechanism to provide emergency credit and extra talk time for prepaid customers who may face difficulty purchasing top-ups due to curfew. Please reach to respective operators for more info #LKA #TRCSL #MobileCredit
Grace period to settle energy bills
Meanwhile, the ministry of Power and Energy says that a grace period has been announced until March 31 to pay the electricity bills. Consumers will not face disconnection during this grace period, the Ministry added. As the government announced both state and private sectors to work from home until March 27 and later imposed curfew, the public have been requesting for relief with regard to bill payments of phone, internet and power services.
(Mirror)